Privacy Policy
At Solitaire x Alex Armen, we respect and protect your privacy. When you trust us with your personal information, we take that responsibility seriously. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you interact with our website or place an order, we may collect the following types of information:
Personal Information: Name, billing address, shipping address, email address, phone number, and payment details.
Order Information: Details of the jewelry you purchase, preferences (such as ring size, gemstone selection, or engraving requests), and order history.
Website Usage Data: Information about how you browse and interact with our website, including IP address, browser type, and cookies.
How We Use Your Information
We use your information for the following purposes:
To process and fulfill your order.
To provide updates regarding your order status and delivery.
To respond to your questions, requests, or customer service inquiries.
To improve our website, services, and shopping experience.
To send you marketing emails or special offers (only if you have subscribed).
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:
With Service Providers: Such as payment processors, shipping carriers (e.g., FedEx), and trusted partners who help us operate our business.
Legal Requirements: If required by law, regulation, or legal process.
Business Protection: To protect our rights, property, and the safety of our customers.
Data Security
We implement strict security measures to protect your personal information. All transactions are processed through secure payment gateways, and sensitive details (such as credit card information) are encrypted during transmission.
However, please note that no method of online transmission or electronic storage is 100% secure. While we take every precaution, we cannot guarantee absolute security.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:
Remember your preferences.
Understand how visitors interact with our website.
Improve functionality and performance.
You may choose to disable cookies in your browser settings, but this may affect certain features of the website.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections or updates to your data.
Opt-out of marketing emails by clicking “unsubscribe” in our messages.
Request deletion of your personal information (subject to legal or business obligations).
To exercise these rights, please contact us at [Insert Business Email].
Third-Party Links
Our website may include links to third-party sites. Please note that we are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will always be posted on this page with the latest revision date.
Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
Solitaire x Alex Armen
📧 Email: info@solitairejewellery.com