Our client reviews are a testament to our expert craftsmanship, personalized design, and ethical, high-quality gemstones
EXCELLENT Based on 412 reviews Mohamed Patel2025-08-13Trustindex verifies that the original source of the review is Google. I can’t say enough amazing things about Alex and Arbi! From the very first conversation, the entire process of designing both my fiancée’s engagement ring and mine was seamless, stress-free, and genuinely exciting. They took the time to truly understand our vision and brought it to life with flawless designs and incredible attention to detail. The craftsmanship is nothing short of perfection, every angle, sparkle, and finish is exactly what we hoped for (and more). These rings aren’t just pieces of jewelry; they’re works of art that hold so much meaning for us. Alex and Arbi made what could have been an overwhelming process feel effortless, guiding us every step of the way with warmth, professionalism, and unmatched skill. We’re beyond grateful, and every time we look at our rings, we’re reminded of the care and talent that went into them. If you want something truly special, I couldn’t recommend them enough! Saad Chaudry2025-08-10Trustindex verifies that the original source of the review is Google. We worked with Alex & Arbi for custom engagement rings for my fiancé and I. For her - we came in with a clear picture of what we were looking for. We showed Alex & Arbi some inspiration videos and they worked with us to determine the exact specs for the ring. They're very knowledgeable and experienced which helped us make well informed design decisions. For my band - we weren't too sure about what we were looking for. They helped us lay out our options based on our preferences and lifestyles - this really helped us ultimately pick my band. These guys are the real deal! We couldn't be happier with the experience and look forward to working with these guys in the future :) robert steiner2025-08-10Trustindex verifies that the original source of the review is Google. These guys were fantastic -- can't say it enough. My wife's engagement ring (a round of small diamonds on a silver setting) had lost some stones.... and, separately, I'd given her a diamond necklace for an anniversary. She had a vision of combining them in a new ring, and the Solitaire pair worked closely with her to design the new ring, and create it, with care, exactly on time and with a great budget. Really, they're an amazing discovery in Toronto. Jennifer Pham2025-08-10Trustindex verifies that the original source of the review is Google. I had the honour of designing my engagement ring reset, wedding band and custom bracelet with solitaire. Alex and Arbi are very professional and knowledgeable and great to work with. I had such fun designing these pieces that will now be family heirlooms. I am very happy with how the pieces turned out and they are made with amazing craftsmanship. I cannot wait to work with them for future custom jewelry projects. Roshik Sharma2025-08-06Trustindex verifies that the original source of the review is Google. Amazing experience, nice collection.Staff is really friendly. Kevin Rombout2025-08-06Trustindex verifies that the original source of the review is Google. Working with Alex and Arbi was easy and fast, and the quality of the work is excellent. Based on something I'd seen online they designed a one-of-a-kind pendant which turned out exactly as envisioned. It was a gift for my mother's 70th birthday, and she adores it! Tree Egames2025-08-05Trustindex verifies that the original source of the review is Google. Im from Germany and on vacation in Toronto. Suddenly my glasses broke, the hinge broke off. Of course I needed my glasses so I asked a person in a Mall for help, they recommend me Solitaire. I scheduled a meeting and went to the place with my friend. Infront of the building we met Alex. We had a really really nice conversation, he is such a kind person. He repaired my glasses immediately on spot. And he did all this on a National Holiday. This is what service looks like !!! He saved my vacation in Kanada and I will never forget this experience.Thank you ! Timmy Cheng2025-08-02Trustindex verifies that the original source of the review is Google. At first, I was a bit hesitant to go with a custom option given the higher prices but in hindsight, the product quality and customer service that I received was well beyond what I paid for. When I shopped at other jewellery stores, I felt that I was treated as a generic customer who was given a series of generic options for a ring. When it came to working with Alex and Arbi, I could immediately sense their passion for gemstones and ring design. Both were extremely professional in guiding us through every single detail of the process. Even when we wanted to make several changes, they were more than happy to bring our dream engagement ring to life! M B2025-08-02Trustindex verifies that the original source of the review is Google. I had a really great experience with Kaitlyn, she’s really professional and helpful with my purchase Karthik Nagarajan2025-07-30Trustindex verifies that the original source of the review is Google. Alex & Arbi, were truly a class above the rest when it comes to personal detail, craftmanship, customer service and professionalism in the jewelry industry. They helped me and my wife design the unique ring we wanted and executed our vision flawlessly while adding their own touch that truly make it a 1 of 1 product. Would highly recommend anyone who want a pure custom experience!
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